{"id":2678,"date":"2023-04-21T16:11:50","date_gmt":"2023-04-21T14:11:50","guid":{"rendered":"https:\/\/b-brave.it\/?page_id=2678"},"modified":"2023-05-09T16:13:07","modified_gmt":"2023-05-09T14:13:07","slug":"crm","status":"publish","type":"page","link":"https:\/\/b-brave.it\/es\/crm\/","title":{"rendered":"CRM"},"content":{"rendered":"

CRM El coraz\u00f3n de tu empresa<\/h3>\n

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\"CRM\"<\/figure>\n

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Adoptar una soluci\u00f3n CRM para gestionar los procesos de ventas y gesti\u00f3n de clientes es hoy la inversi\u00f3n necesaria para
mejorar la satisfacci\u00f3n del cliente y la relaci\u00f3n con los clientes actuales y potenciales y mejorar el rendimiento de las ventas.
El CRM facilita la vida de los directivos y directivos de la empresa, as\u00ed como permite estandarizar los procesos de negocio y permite
llevar un seguimiento de las actividades e interacciones con los clientes potenciales, lo que simplifica la lectura por parte del gestor de lo que sucede, permitiendo la comparaci\u00f3n y por tanto la mejora.<\/p>\n

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Qu\u00e9 es CRM?<\/span><\/strong><\/p>\n

Es una herramienta tecnol\u00f3gica que ayuda a las empresas a gestionar y analizar las interacciones y los datos de los clientes durante todo el ciclo de vida del cliente. Est\u00e1 dise\u00f1ado para optimizar y automatizar muchos aspectos de la gesti\u00f3n de relaciones con los clientes, incluidas las ventas, el marketing y el servicio al cliente.<\/p>\n

Las principales \u00e1reas de gesti\u00f3n:
\u2013 Gesti\u00f3n de contactos
\u2013 Gesti\u00f3n de procesos de ventas
\u2013 Automatizaci\u00f3n de procesos de marketing y comunicaci\u00f3n
\u2013 Hacerse cargo y gestionar los servicios de atenci\u00f3n y asistencia al cliente
\u2013 An\u00e1lisis de datos y estad\u00edsticas\/informes<\/p>\n

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B-CRM es la soluci\u00f3n de software que ofrecemos en modo SaaS. Su n\u00facleo incluye los componentes t\u00edpicos de un CRM y los componentes t\u00edpicos de un gestor documental.
Le permite gestionar eficazmente todas las etapas del proceso de venta y posventa.
Los diferentes m\u00f3dulos disponibles incluyen: gesti\u00f3n de prospectos, gesti\u00f3n de clientes, gesti\u00f3n de contactos, gesti\u00f3n de flujos de trabajo, servicio de seguimiento de productos\/servicios y almacenes, atenci\u00f3n al cliente, informes y paneles de control.
Tambi\u00e9n est\u00e1 equipado con herramientas para apoyar la gesti\u00f3n de actividades de sus clientes (gestor de correo electr\u00f3nico, SMS, Portal de Clientes, etc).
El sistema puede ser utilizado por numerosos usuarios simult\u00e1neamente, los cuales pueden organizarse jer\u00e1rquicamente a trav\u00e9s de roles, perfiles y grupos.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

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NUESTRA EXPERIENCIA<\/strong><\/span><\/h2><\/span>
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LEER M\u00c0S<\/span><\/a><\/div><\/div><\/div>
<\/div><\/div><\/div><\/div><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2678","page","type-page","status-publish","hentry"],"yoast_head":"\nCRM - B-Brave<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/b-brave.it\/es\/crm\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CRM - B-Brave\" \/>\n<meta property=\"og:url\" content=\"https:\/\/b-brave.it\/es\/crm\/\" \/>\n<meta property=\"og:site_name\" content=\"B-Brave\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/bbravelecce\" \/>\n<meta property=\"article:modified_time\" content=\"2023-05-09T14:13:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/b-brave.it\/wp-content\/uploads\/2023\/05\/CRM-300x256.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/b-brave.it\/crm\/\",\"url\":\"https:\/\/b-brave.it\/crm\/\",\"name\":\"CRM - 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